Privacy Policy

ТУК - ТУК — the jewelry brand by Tamara Tuktamisheva

1.Who we are

This Privacy Policy explains how Tamara Tuktamisheva (a self-employed jeweler based in Russia, hereafter “we”) collects, uses and protects the personal data of visitors to this website. By using the site and leaving your details (for example, when placing an order or contacting us), you agree to this policy. If you don’t agree, please don’t use the site.

2.What data we collect

We only collect the data you give us yourself, or that your browser sends automatically:

name;
phone number;
email address;
delivery address;
your order and purchase history;
technical data: IP address, device type, referral source, cookies, and the pages you visit on the site.

We do NOT collect special categories of data (such as ethnicity, political views, health or biometric data).

3.Why we collect it

to process and ship your order;
to contact you if there are questions about your order;
to keep you updated on order status, shipping and when your piece is ready;
to answer your messages by email, phone or messenger;
to understand how the site is used and improve it;
with your consent — to send news about new collections and offers.

4.Who we share it with

We never sell your data. We only share it when it’s needed to fulfil your order or required by law:

delivery services — only the data needed to ship your order;
payment providers — to process your payment;
Tilda Publishing — the platform this website runs on;
authorities — only where the law requires it.

5.How we protect it

We take reasonable technical and organizational measures to protect your data from loss, alteration and unauthorized access. Data is stored on secure servers with limited access.

6.Cookies & analytics

The site uses cookies — small files your browser stores on your device — so the site works correctly and so we can see how it’s used. You can disable cookies in your browser settings, but some features may then stop working properly. We may use web analytics services that collect anonymized visit statistics.

7.Your rights

At any time you can:

ask what data of yours we hold;
ask us to correct or delete your data;
withdraw your consent to processing (just email us);
file a complaint with the relevant data protection authority if you believe your rights were violated.

8.How long we keep it

We keep your data only as long as needed for the purposes it was collected for, or as required by law (for example, order records for accounting and tax purposes). After that, we delete or anonymize it.

9.Changes to this policy

We may update this policy. The current version is always on this page, with the last update date shown below.

10.Contact

For any questions about your data, contact us:

Data controller: Tamara Tuktamisheva, self-employed (Russia).

Website: relieve-hollow-perfume.tilda.ws/en

Last updated: May 10, 2026.